I didn't receive/lost my receipt, how do I get another one? February 07, 2015 03:11 Updated Please send an email to firstname.lastname@example.org. Be sure to include your username as well as any information (such as purchase date) that may aid us in locating your missing invoice. Related articles Can I DJ with the track that I purchase from Beatport? How do I re-download a track? Terms and Conditions My tracks are missing from my music library, where did they go? How do I reach Customer Care?