If you are subscribed to Beatport Essential, this plan does not support DJ software integrations. Access to Beatport in any DJ software requires an Advanced or Professional subscription. You will need to upgrade your subscription in order to access Beatport streaming in your DJ software.
You can upgrade here.
If you can't access Beatport through your DJ software (for example, Rekordbox, Serato, Virtual DJ, Djay Pro, Traktor, etc.) please try the following steps:
1. If you are receiving an invalid login message, but have no issues logging on to Beatport.com, you may need to log out directly through the API and log back in by clicking the link below:
(This will redirect you to Beatport's home page, you can close this window.)
2. You may need to update your software to the latest version. You can check the website of your chosen software for any recent updates, or select auto-updates when available.
3. You may need to uninstall and reinstall your software.
4. If you don't see any option to access Beatport from the app, you may need to check your settings or preferences to make sure that you are allowing "streaming" services to show in the tree view of your software.
If you have followed all of these steps and you're still unable to access your subscription, please reach out to our Customer Support team for assistance: email@example.com