Beatport Customer Care Help Center home page
Submit a request
Sign in
  1. Beatport Customer Care
  2. Beatport Store FAQ

Beatport Store FAQ

  • Why do my Download buttons not work?
  • Why do I get an error page when trying to download selected tracks at once?
  • How do I sell my tracks on Beatport?
  • How do I customize the file naming structure when downloading tracks?
  • How do I download multiple tracks at once?
  • How do I take part in the Level up Coupon?
  • How do I purchase a "Release only" track?
  • How do I report offensive content?
  • Contact Information
  • I forgot my username and/or password: How can I retrieve them?
  • How do I use use multiple / custom carts?
  • How can I confirm my email address?
  • How can I create a Beatport account?
  • How to unsubscribe from Beatport newsletters
  • How can I change the email registered in my account?
  • How do I re-download a track?
  • Beatport Logos and Images
  • How do I filter by key?
  • Can I download directly to my iPhone/ IOS device?
  • How do I use the keyboard shortcuts?
  • How do I save Beatport to my home screen?
  • How do I redeem a Coupon?
  • Do you sell Beatport Gift Cards?
  • I didn't receive/lost my receipt, how do I get another one?
  • How do I move tracks to the hold bin?
  • What should I do if I have a problem with a track that I purchased?
  • How can I close my account?
  • Why is the 'Download Selected' feature not working?
  • My tracks are missing from my music library, where did they go?
  • What can I do with the tracks I purchased from Beatport?
  • 1
  • 2
  • ›
  • »
Beatport Customer Care
Powered by Zendesk