Knowledge Base
General Site Questions
- How do I re-download a track?
- Forgot Username/Password, how do I retrieve them?
- I didn't receive/lost my receipt, how do I get another one?
- What should I do if I have a problem with a track that I purchased?
- How do I redeem a Coupon?
- My tracks are missing from my music library, where did they go?
Labels/Artists
- How can I sell my music on Beatport?
- Understanding your .CSV export file
- How can I add a profile picture to my artist page?
- Copyright Information
- How can I link my DJ page and Artist page?
- How do I sell my tracks on Beatport?
Beatport Pro
- How to purchase from Beatport Pro?
- How do I move items from one cart to another?
- Why don't all of my downloads show up in the Downloads section?
- Why don't new tracks and releases show up in My Beatport?
- How do I use the advanced download file and folder naming feature?
- How do I customize which table columns that are displayed?
Beatport Mixes
- How do I upload a mix?
- What can I upload?
- When do I get paid for my mix sales?
- How do I get paid for my Beatport Mix sales?
- How do royalities and payments work?
- Why do I see a negative balance?