Beatport Store
- Terms and Conditions
- How do I re-download a track?
- Why is the 'Download Selected' feature not working?
- How do I customize the file naming structure when downloading tracks?
- Why do I get an error page when trying to download selected tracks at once?
- Why do my Download buttons not work?
Beatport Streaming
- Why does Rekordbox tell me to upgrade my subscription, even though my subscription is active?
- How can I organize my offline locker?
- Will my offline locker be deleted if I cancel my subscription?
- Why can't I access Beatport in my DJ software?
- In what countries is Beatport Streaming available?
- How do I connect to Beatport Streaming from Pioneer’s WeDJ?
Beatport Mobile
- How do I provide feedback about the app?
- How do I update my app?
- Why do preorder tracks only play a 2 min preview?
- Why can’t I add preview tracks to my playlist?
- How do I add tracks to my cart?
- How do I update my account settings?
Beatport HYPE
- What is Beatport Hype?
- Who is eligible for Hype?
- What do you get by enrolling into Hype?
- How can I enroll my label in Hype?
- I am subscribed, but my releases are not Hype eligible. What can I do?
- Will subscribing to Hype make my entire back catalog eligible?
New Features
Info for Artists
- How do I update my artist profile picture and biography on my Beatport profile?
- My track is listed incorrectly / I need to update my track’s metadata
- My track is in the wrong genre / How do I change the genre of my track?
- Which Beatport genre is best for my music?
- How often do the Beatport Top 100 and Genre Top 100 charts get updated?
- Someone else’s track has appeared on my profile. How can I have it removed?